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Our Customers

NCB serves a wide range of  customers across the United States.  NCB's commercial customers  are cooperatives, such as grocery wholesaler co-ops, food co-ops, purchasing co-ops, credit unions or housing co-ops. Others share in the spirit of cooperation, driven by democratic organizing principles. They may be Native American enterprises, which by their very nature, are member-run and member-owned. Others may be community health centers or non-profit organizations driven entirely by community needs. What they all have in common is a single fundamental principle- they have joined together cooperatively to meet personal, social, and/or business needs. 

NCB also provides  banking products and services to consumers nationwide, specializing in members of cooperatives and socially conscience individuals.  

 

Man lifting daughter in store to select bread

Success Stories

 Inside and out: Renovations transform aging condo buildings
Inside and out: Renovations transform aging condo buildings
Inside and out: Renovations transform aging condo buildings Two NCB loans allow a Maryland condominium association to overhaul hundreds of units
A Collaboration Based on Overlapping Missions and Markets
A Collaboration Based on Overlapping Missions and Markets
National Cooperative Bank helps one of the nation’s pioneering social impact investment firms—and its partner healthcare providers—open centers in underserved communities.
A major rehab transforms Gill Park Cooperative
A major rehab transforms Gill Park Cooperative
A major rehab transforms Gill Park Cooperative NCB financing helps an aging Chicago high-rise make a much-needed renovation
Alaska’s Kodiak Island: Beautiful, remote -- and connected
Alaska’s Kodiak Island: Beautiful, remote -- and connected
Old Harbor Native Corporation subsidiary builds a much-needed telecommunications system.
An Ohio dairy farm is banking on the sun
An Ohio dairy farm is banking on the sun
NCB helps an Ohio dairy take advantage of government programs to install solar power.
Bringing ‘a few cool hardware stores’ back to Main Street
Bringing ‘a few cool hardware stores’ back to Main Street
NCB helps an entrepreneurial couple open several ACE Hardware stores in the Washington, D.C. area.
Building a Store Together
Building a Store Together
Building a Store Together with Lexington Real Foods.
Building the Future for a Miami Healthcare Provider
Building the Future for a Miami Healthcare Provider
NCB helps finance a facility transformation for Florida’s Care Resource Community Health Centers
Co-op to the Core
Co-op to the Core
13th Street Terrace residents reject a proposed condo conversion to retain their affordable, limited-equity housing co-op
Collaboration is Key in Serving South Shore Chicago
Collaboration is Key in Serving South Shore Chicago
Collaboration is critical in bringing much-needed grocery store to South Shore, Chicago
Colonial Estate Homeowners Association Says ‘We Own It’
Colonial Estate Homeowners Association Says ‘We Own It’
To the 148 members of Colonial Estate Homeowners Association, nothing symbolizes their new ownership status more than the “We own it” banner hanging outside the main building of their mobile home community.
Connecting Missions to Improve Native American Lives
Connecting Missions to Improve Native American Lives
NCB’s financing partnership with Ho-Chunk, Inc. helps promote healthy eating, economic self-sufficiency and housing for Nebraska’s Winnebago Tribe
Elevated Problem, Sensible Fix
Elevated Problem, Sensible Fix
Why a high-rise housing association chose to upgrade its elevator with a loan from NCB
Filling the Grocery Gap in Los Angeles
Filling the Grocery Gap in Los Angeles
Independent grocery chain Numero Uno caters to the city’s low-income communities
Finding Common Ground as Cooperatives: NCB Finances New Oregon ACE Hardware Store
Finding Common Ground as Cooperatives: NCB Finances New Oregon ACE Hardware Store
National Cooperative Bank partners with Bryan and Caren Crews - proud owners of three ACE Hardware stores to rebuild and open Aumsville store serving the local community.
From Landlord to Retail Operator: Opening an Ace in Hesperia, California
From Landlord to Retail Operator: Opening an Ace in Hesperia, California
When the husband-and-wife owners of a commercial building had to find a new tenant, they decided to open an Ace Hardware Store themselves, with help from National Cooperative Bank.
Helping The Elderly in Michigan
Helping The Elderly in Michigan
A start-up health care organization works with NCB to serve a vulnerable population
High-Impact Lending for Low-Income Markets
High-Impact Lending for Low-Income Markets
A collaborative loan helps a North Carolina credit union improve its members’ lives
Housing Co-op's Renovation Dream Comes True
Housing Co-op's Renovation Dream Comes True
Chicago's Gill Park Cooperative plans major capital improvements with a $17.9 million loan from NCB.
How Co-op Loans Helped Three Very Different Businesses Grow
How Co-op Loans Helped Three Very Different Businesses Grow
Locally owned hardware stores that drive economic activity in the neighborhood. A renovated co-op complex that reduces community population loss. A new healthy grocery store offering jobs, nutrition, and pride. These are just a few of the community-oriented projects that National Cooperative Bank has made possible in the last few years.
Iowa credit unions find a trusted partner with NCB
Iowa credit unions find a trusted partner with NCB
Facing a loss in financial services, the state’s credit unions turn to NCB for a win-win solution.
Let There Be Sun
Let There Be Sun
As solar project partners, NCB and Strata Solar share a commitment to clean energy, electricity savings and more jobs.
More for your money – and your mission
More for your money – and your mission
Through Community Purchasing Alliance, community institutions spend less time procuring the best service contracts and more time pursuing their goals
Mutual community-serving missions link NCB to credit unions
Mutual community-serving missions link NCB to credit unions
The bank works diligently to offer competitive banking solutions to our cooperative partners.
NCB Finances a New Clinic for Chicago's Medically Underserved Residents
NCB Finances a New Clinic for Chicago's Medically Underserved Residents
NCB finances a new clinic for the city’s medically underserved residents
NCB Finances A New Grocery Store in Isolated Alaskan Community
NCB Finances A New Grocery Store in Isolated Alaskan Community
Community members will have better access to healthy food and medical supplies.
NCB Finances San Antonio’s First ACE Hardware Store
NCB Finances San Antonio’s First ACE Hardware Store
NCB helps establish a local hardware store that brings convenience to a Texas community.
NCB Financing Allows a Co-op to Complete a Major Renovation
NCB Financing Allows a Co-op to Complete a Major Renovation
Saving Much-Needed Housing in Atlanta
NCB funds new store purchases for Leevers Supermarkets
NCB funds new store purchases for Leevers Supermarkets
Over 500 employees in Colorado and Florida are the proud owners of a 20-store supermarket chain.
NCB Helps an Employee-Owned Grocer Refinance for the Future
NCB Helps an Employee-Owned Grocer Refinance for the Future
An employee-owned grocery chain was looking for a bank that understood its vision and would be there for the long haul. NCB was it.
NCB Helps Boost Juneau’s Tourism Industry
NCB Helps Boost Juneau’s Tourism Industry
Juneau’s biggest tourist attraction is getting a renovation that will support the community.
NCB Helps Riverbend Condominium Tackle Costly Repairs
NCB Helps Riverbend Condominium Tackle Costly Repairs
Working closely with property management and resident-owners, the bank helps this Virginia property resolve major building problems
NCB Helps Volunteers of America Construct Eldercare Facility
NCB Helps Volunteers of America Construct Eldercare Facility
A recent partnership in Michigan expands healthcare needs for the elderly.
NCB Offers More Than Financing for North State Grocery
NCB Offers More Than Financing for North State Grocery
'Communication, accessibility, efficiency' seal the deal for this California grocery chain.
NCB Provides Discovery Cube of Los Angeles a ‘Bridge’ to Build
NCB Provides Discovery Cube of Los Angeles a ‘Bridge’ to Build
A California science museum begins construction with the help of an NCB “bridge” loan.
NCB Provides Financing for New Monastery in Texas
NCB Provides Financing for New Monastery in Texas
Benedictine Sisters of Boerne and NCB find common ground in serving the community.
NCB Works with Solar Landscape to Finance 3.5 Megawatts of Clean Solar Energy in the State
NCB Works with Solar Landscape to Finance 3.5 Megawatts of Clean Solar Energy in the State
NCB provides a multi-million-dollar loan to Asbury Park-based Solar Landscape, New Jersey’s leading commercial solar developer, to finance 3.5 megawatts of clean solar energy in the state.
NCB, ROC USA and MetLife bring affordable housing to residents
NCB, ROC USA and MetLife bring affordable housing to residents
Partnership brings national institutional capital to resident-owned manufactured home communities.
NCUF and NCB make a difference for consumers
NCUF and NCB make a difference for consumers
Working together, the two support national and local philanthropic efforts by credit unions.
New Windows Work Wonders for Montello Condominiums
New Windows Work Wonders for Montello Condominiums
A window replacement project helps Washington D.C.’s Monticello Condominium Association deliver modern benefits with a historic look.
Partnering for Sustainable Food, Healthy Communities in North Carolina
Partnering for Sustainable Food, Healthy Communities in North Carolina
Weaver Street Market opens a new grocery store in Raleigh’s burgeoning warehouse district
Small Business, Big Future
Small Business, Big Future
Family-owned Southside Hardware makes a real-estate purchase with help from NCB and the Small Business Administration
Strong partnerships, global impact
Strong partnerships, global impact
Equal Exchange, the nation’s largest Authentic Fair Trade company, maintains a strong, mission-driven partnership with NCB.
Taking a Family Business into the Next Generation
Taking a Family Business into the Next Generation
National Cooperative Bank provides a SBA loan for the opening of Clarks Ace Hardware, in Ellicott City, Maryland.
Tanaina Child Development Center
Tanaina Child Development Center
Child Development Center Finds a Permanent Home Thanks to Community and Partners
The Hub Bike Co-op
The Hub Bike Co-op
A Bigger, Better Hub for Bike Lovers
USALLIANCE Federal Credit Union is Moving Up in the Bronx
USALLIANCE Federal Credit Union is Moving Up in the Bronx
Members will no longer step down into a small basement office to make deposits or apply for loans.
Village Hearth Cohousing
Village Hearth Cohousing
NCB’s $5.65 million construction loan helps build a haven for LGBTQ and allied seniors to age gracefully.
Weaver Street Market and NCB: A valued partnership
Weaver Street Market and NCB: A valued partnership
A North Carolina food co-op boosts its size, sales and food offerings, thanks to NCB.
Westbury HOA: Where Renters Became Owners
Westbury HOA: Where Renters Became Owners
A mobile home community in Vermont is now a co-op, giving residents control over their homes and future.

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We Serve the Basic Ingredients of Sustainable Communities

Alaska & Native
Alaska & Native

Banking Solutions for Alaska Businesses and Native Corporations

Co-op, Condo & HOA
Co-op, Condo & HOA

Banking Solutions for Community Associations and Property Management Companies

Credit Unions
Credit Unions

Cooperative solutions for Credit Unions, Leagues and CUSOs

Energy
Energy

Providing innovative renewable energy financing programs

Food
Food

Banking solutions for food co-ops and independent grocery retailers

Hardware
Hardware
Banking solutions for independent hardware retailers nationwide
Health Care
Health Care

Banking solutions for Senior Living, Aging services and Health Care

Non-Profit
Non-Profit

Banking solutions for non-profits and socially responsible organizations

Small Business
Small Business

Banking solutions for independent retailers, purchasing co-ops and worker-owned co-ops.

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Resources

NCB Mission Report
Publication
NCB Mission Report
Annual Report Coverv3
Type
NCB Annual Report
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